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Patient Customer Service Specialist

Company: VirtualVocations
Location: Roanoke
Posted on: April 24, 2025

Job Description:

A company is looking for a Patient Customer Service Specialist (Part Time).
Key Responsibilities

Handles phone calls with patients to gather payments for medical expenses and negotiates repayment terms
Collects and documents patient demographic and insurance information using internal technology platforms
Educates patients on healthcare revenue cycles and repayment programs to enhance their financial well-being

Required Qualifications

High School Diploma/GED preferred
1+ year(s) of experience in a customer service role preferred
1+ year(s) of experience in a team-oriented environment preferred
1+ year(s) of experience in a call center setting preferred
1+ year(s) of experience in medical/insurance coding and billing preferred

Keywords: VirtualVocations, Roanoke , Patient Customer Service Specialist, Hospitality & Tourism , Roanoke, Virginia

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